FAQs

What materials do you use?

Posted by Francesca Geens on

Here at HappySelf we are committed to being as eco-friendly as possible, and it is important to us that we use sustainable, recyclable materials where we can.  We review this with our production partners regularly.      The ink we use is eco-offset and has no hazardous substances. All the paper and card used in our journals is Forest Stewardship Council (FSC) certified.  The thread used to sew the binding is made from recycled water bottles. All our packaging is climate neutral and made with FSA paper and fully recyclable.    Our cover is Vegan friendly and made from polyurethane which can be...

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Is the journal available in any shops?

Posted by Alex Fox on

We are currently available in a small number of shops in the UK including Liberty London. If you are a retailer who is interested in stocking the journal please email hello@happyselfjournal.com. We are currently only stocking those with a physical retail presence.

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I still have a question how can I contact you?

Posted by Alex Fox on

If you haven't found the answer to what you are looking for please drop us an email at hello@happyselfjournal.com and Francesca or Katie will get back to you soonest.

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Where is my order?

Posted by Alex Fox on

We aim to ship orders same or next working day. Generally orders made before 2pm are shipped same day. Delivery times can vary greatly, especially at the moment, dependant on local postal services. You will receive an email confirming that your order has shipped with tracking information (if applicable). If you have any questions about your order please email hello@happyselfjournal.com and Francesca or Katie will get back to you soonest.

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What is your return policy?

Posted by Alex Fox on

If the journal disappoints you in any way please feel free to return it within 2 weeks as long as it is unused and in a sellable condition. You will need to pay for the return postage and we strongly suggest you use a signed for option as we can't issue a refund until we receive the goods and have checked that they are in good condition. You can email us with any problems or questions at hello@happyselfjournal.com

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